Workshop Cancellation & Refund Policy
If you cancel:
If you change your mind within 14 days of booking you are entitled to a full refund according to the Consumer Credit Act.
If you wish to cancel your booking at any time more than 4 weeks prior to the date of the workshop, your fee will be refunded minus a £10.00 administration charge.
If you change your mind within 2 weeks of the start of the workshop, no refunds or transfers can be made unless we can re-sell the workshop, alternatively you are free to send a substitute.
If we cancel:
If for any reason, it is necessary to cancel a workshop, all participants will be notified immediately. We will issue a full refund.
We aim to deliver all workshops as promoted on this website. Unfortunately, workshops may be cancelled, or changed, if enrolments are too low or in the event of unforeseen circumstances.
Every effort has been made to provide accurate information. Lynn Comley t/a UpandDownDale can accept no responsibility for errors or omissions. We reserve the right to introduce changes to the information given here, including the addition, withdrawal, relocation or restructuring of the workshop.
Who we are:
For the purpose of the Guide to the General Data Protection Regulation (GDPR), the datacontroller is Lynn Comley t/a UpandDownDale
Information which is automatically collected about you when you visit my website:
We automatically receive and record information from your computer and browser,including your IP address, software and hardware attributes.
*A cookie consists of information sent by a web server to a web browser, and stored bythe browser. The information is then sent back to the server each time thebrowser requests a page from the server. This enables the web server toidentify and track the web browser.
*Most browsers allow you to refuse to accept cookies. (For example, in InternetExplorer you can refuse all cookies by clicking "Tools","Internet Options", "Privacy", and selecting "Blockall cookies" using the sliding selector.) This will, however, have anegative impact upon the usability of many websites, including this one.
Other personal information we may collect about you:
We collect personal information, such as name, email etc. when you enquire via our emailform.
We do not ask for sensitive financial information such as credit card numbers online. We do everything in our power to protectuser-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted to myself Lynn Comley (as a sole trader).
If you have any questions about the security at my website or wish for your information to be removed, you can contact me at email@example.com
How we protect yourpersonal data
All information you provide to us is stored on a secureserver. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by contacting Lynn Comley by email at firstname.lastname@example.org
Access to information
The GDPR gives you the right to access information held about you. Your right of accesscan be exercised in accordance with the GDPR.
To exercise this right, contact Lynn Comley at UpandDownDale, Scarborough, North Yorkshire, United Kingdom or contact me by email at email@example.com
Supplementation of information:
UpandDownDale does not share any information we receive from this website with any third party sources.
How we use your personal data
We may use your personal information to:
(a) Administer the website;
(b) Improve your browsing experience by personalising the website;
(c) Enable your use of the services available on the website;
(d) Send you email notifications which you have specifically requested;
(e) Inform you of up and coming events where UpandDownDale will be participating, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(f) Deal with enquiries and complaints made by or about you relating to the website;
Handle of sales
Interested buyers can purchase works via my website https://www.upanddowndale.co.uk
Financial transactions on that site are handled through PayPal and we have no access to your financial details. You should only provide your personal information to PayPal after reviewing their privacy policies.
Notification of changes: